UK: CIS - Error when verifying CIS contractors

Incident Report for Xero

Identified

HMRC have confirmed there are currently known issues with the CIS verification service and you can find more information on their website https://www.gov.uk/government/publications/construction-industry-scheme-service-availability-and-issues/construction-industry-scheme-cis-service-availability-and-issues

Posted Nov 12, 2026 - 10:09 UTC

Investigating

We are aware UK customers trying to verify CIS contractors are receiving an error message. This is due to an error with HMRC's services and we've reached out to HMRC asking them to investigate.

Posted Nov 12, 2026 - 09:51 UTC

This incident affects: United Kingdom - Regional Products (Tax Reporting - UK VAT & MTD).