Our Product Team have resolved the issue that was causing degraded performance in Xero Practice Manager and Workflow Max for some users.
Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Apr 26, 2018 - 04:54 UTC
Update
We’re sorry this is causing you some downtime. Thank you for your support while we fix this for you.
Posted Apr 26, 2018 - 04:42 UTC
Update
We're currently working to get everyone back up and running. Thanks for your continued patience.
Posted Apr 26, 2018 - 03:59 UTC
Identified
Our Product Team have identified the cause, and are working to restore full performance as soon as possible.
Posted Apr 26, 2018 - 03:28 UTC
Update
Our Product Team are doing everything they can to restore full performance. Thanks for your patience.
Posted Apr 26, 2018 - 03:13 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Apr 26, 2018 - 02:57 UTC
Investigating
We’re currently aware of an issue causing degraded performance in Xero Practice Manager and Workflow Max for some users. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.