Global: Bank Reconciliation - Customers may be unable to add a spend or receive money transaction
Incident Report for Xero
Resolved
Our team has resolved the issue customers experienced when they tried to add a spend or receive money transaction. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Mar 16, 2024 - 00:44 UTC
Identified
We have identified what is impacting customers trying to add a spend or receive money transaction in Bank Reconciliation.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 12:06am UTC
Posted Mar 16, 2024 - 00:06 UTC
Investigating
We are aware customers trying to add a spend or receive money transaction are experiencing an error message. Our team is investigating this with urgency.

Status Last Reviewed: 11:46pm UTC
Posted Mar 15, 2024 - 22:40 UTC
This incident affected: Core Xero Products (Bank Reconciliation).