Our Product Team have resolved the issue that was affecting performance for a small number of users in Xero.
Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Feb 12, 2019 - 01:12 UTC
Identified
Our Product Team have identified the cause, and are working to restore performance as soon as possible.
Posted Feb 12, 2019 - 00:57 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Feb 12, 2019 - 00:40 UTC
Update
We’re currently aware of an issue preventing a small group of users from accessing and working in Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Feb 12, 2019 - 00:29 UTC
Investigating
We are currently investigating this issue.
Posted Feb 12, 2019 - 00:23 UTC
This incident affected: Xero Platform and Settings.