Our team has resolved the issue impacting Australian customers trying to print tax returns with custom cover letters in Xero Practice Manager/Xero Tax. We apologise for any inconvenience this has caused.
A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Jul 29, 2024 - 04:20 UTC
Identified
We have identified what is impacting Australian customers trying to print tax returns with custom cover letters in Xero Tax or Practice Manager.
This is our top priority and we will update you as soon as we can.