Our Product Team have resolved the issue preventing access to Xero.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Thank you for your patience.
Posted Aug 23, 2016 - 10:49 UTC
Update
We’re closer to getting you back on Xero, sorry for the disruption this is causing you.
Posted Aug 23, 2016 - 10:45 UTC
Update
We're currently working to get everyone back up and running. Thanks for your continued patience.
Posted Aug 23, 2016 - 10:33 UTC
Identified
Our Product Team have identified the cause, and are working to restore your access to Xero as soon as possible.
Posted Aug 23, 2016 - 10:23 UTC
Update
Our Product Team are investigating this with highest urgency. Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Aug 23, 2016 - 10:12 UTC
Update
Apologies for the delay, we are working to restore your access to Xero as soon as possible.
Posted Aug 23, 2016 - 09:56 UTC
Update
We’re sorry about the frustration this may be causing you. We very rarely have extended outages like this. Thank you for your support while we fix this for you.
Posted Aug 23, 2016 - 09:52 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Aug 23, 2016 - 09:41 UTC
Update
Our Product Team are doing everything they can to get you back online with Xero. Thanks for your patience.
Posted Aug 23, 2016 - 09:30 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Aug 23, 2016 - 09:22 UTC
Investigating
We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.