Global: Xero - customers are experiencing issues across Xero

Incident Report for Xero

Resolved

Our team has resolved the issue impacting our customers trying to navigate in Xero and seeing errors. We apologise for any inconvenience this has caused.

A product release caused one of Xero's dependencies to become unavailable, and our team worked to restore service.
Posted Oct 28, 2026 - 10:34 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.
Posted Oct 28, 2026 - 09:58 UTC

Identified

We're aware that customers are experiencing errors across Xero after logging in. We have identified the cause of the issue and are implementing a fix.
This is our top priority and we will update you as soon as we can.
Posted Oct 28, 2026 - 09:33 UTC
This incident affected: Xero Platform and Settings.