Our team has resolved the issue impacting preventing customers trying to access the Advanced Accounting menu in Xero. We apologise for any inconvenience this has caused.
Our technical team identified this was caused by poor network connectivity and has restored service.
Posted Oct 06, 2022 - 23:41 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 11:00 PM UTC
Posted Oct 06, 2022 - 23:00 UTC
Identified
We have identified what is preventing customers trying to access the Advanced Accounting menu in Xero.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 10:13 PM UTC
Posted Oct 06, 2022 - 22:13 UTC
Investigating
We are aware of an issue where customers trying to access the Advanced Accounting menu in Xero are experiencing intermittent issues. In the meantime, please try to refresh the page for the features to show. Our team is investigating this with urgency.