Our Product Team have confirmed that the issue with accessing Workpapers has been resolved. If you're still having trouble logging in, please let us know.
Posted Feb 02, 2017 - 00:01 UTC
Monitoring
Our Product Team have made some changes, and most users should no longer have any trouble accessing Workpapers. We're monitoring the situation and will provide another update once this is fully resolved.
Posted Feb 01, 2017 - 02:46 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Feb 01, 2017 - 00:57 UTC
Update
We’re sorry about the frustration this may be causing you. Thank you for your continued support, the teams are working hard to fix this for you.
Posted Feb 01, 2017 - 00:11 UTC
Update
We’re closer to getting Workpapers back online for you, sorry for the disruption this is causing you.
Posted Jan 31, 2017 - 23:36 UTC
Update
We're currently working to get everyone back up and running. Thanks for your continued patience.
Posted Jan 31, 2017 - 23:21 UTC
Identified
Our Product Team have identified the cause, and are working to restore your access to Workpapers as soon as possible.
Posted Jan 31, 2017 - 23:12 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Jan 31, 2017 - 23:10 UTC
Investigating
We're currently aware that some users are having issues logging into Workpapers. Our Product Team is working urgently to find the cause of this so we can get everyone back online and we'll let you know as soon as we have any updates.
Please accept our apologies for any inconvenience this is causing.