Some users unable to access Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from logging into Xero.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Posted Apr 20, 2017 - 23:03 UTC

Identified

Our Product Team have identified the cause, and are working to restore your access to Xero as soon as possible.
In meantime, you'll be able to access Xero by going to the url: go.xero.com
Posted Apr 20, 2017 - 22:52 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Apr 20, 2017 - 22:43 UTC

Investigating

We’re currently aware of an issue preventing some users from accessing to Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Apr 20, 2017 - 22:31 UTC