Global: Xero Central - Some customers experiencing problems logging in

Incident Report for Xero

Resolved

The errors experienced by some customers when logging into Xero Central have now been resolved. We apologise for any inconvenience this has caused.

This related to a third party provider that our service relies on experiencing a high level of traffic which meant Xero customers were also impacted.

Posted Jun 23, 2023 - 11:17 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 11:01 UTC

Posted Jun 23, 2023 - 11:01 UTC

Investigating

We are aware that some customers trying to log in to Xero Central are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 10:46

Posted Jun 23, 2023 - 10:46 UTC

This incident affected: Xero Central.