Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check Gusto's Status Page
Posted Sep 28, 2026 - 21:23 UTC
Monitoring
Gusto has implemented a fix and we are currently monitoring the results.
Posted Sep 28, 2026 - 21:05 UTC
Identified
We're aware that customers are currently unable to access US Payroll in Xero, due to an issue on Gusto's side. Our Product Team is working with Gusto to restore service. This is our top priority and we will update you as soon as we can.
Posted Sep 28, 2026 - 20:32 UTC
This incident affected: United States - Regional Products (US Payroll, powered by Gusto).