WorkflowMax, Practice Manager & Xero Tax are now fully operational.
If you're still having issues logging in, or are experiencing slowness using WorkflowMax, Practice Manager or Xero Tax, please let us know and we'll investigate further.
We apologise for the convenience this issue has caused.
Posted Jul 31, 2017 - 03:29 UTC
Update
Access has been restored however there may be some slowness. We're working on resolving this and we'll keep you updated here - thanks for your support while we fix this for you.
Posted Jul 31, 2017 - 03:10 UTC
Update
We’re getting closer to resolving this issue, sorry for the disruption it's causing you.
Posted Jul 31, 2017 - 02:35 UTC
Update
Our Product Team have identified the cause, and are working to restore your access as soon as possible.
Posted Jul 31, 2017 - 02:05 UTC
Identified
We’re sorry this is causing you some downtime. Thank you for your support while we fix this for you.
Posted Jul 31, 2017 - 02:04 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Jul 31, 2017 - 01:51 UTC
Update
Our Product Team are doing everything they can to resolve this issue. Thanks for your patience.
Posted Jul 31, 2017 - 01:42 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Jul 31, 2017 - 01:31 UTC
Investigating
We’re currently aware of an issue preventing access to WorkflowMax, Practice Manager & Xero Tax. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.