Degraded performance in Payroll for some users

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was causing slowness and errors in Xero Payroll.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Mar 26, 2020 - 00:53 UTC

Identified

Our Product Team have identified the cause, and are working to restore your performance to Payroll in Xero as soon as possible.

Posted Mar 26, 2020 - 00:17 UTC

Investigating

We’re currently aware of an issue causing slowness and errors when accessing Payroll in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Mar 25, 2020 - 23:45 UTC

This incident affected: Xero Platform and Settings.