Australia: AU Tax - Some customers are unable to file SMSF returns

Incident Report for Xero

Resolved

Our team has resolved the issue impacting AU customers trying to file 2024 SMS in AU Tax. Our team released a fix which resolved the issue. We apologise for any inconvenience this has caused.
Posted Jun 16, 2025 - 08:09 UTC

Identified

We have identified what is preventing AU customers from filing SMSF returns. Our team is currently deploying a fix for this issue.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 7.06am UTC
Posted Jun 16, 2025 - 07:07 UTC

Investigating

We are aware AU customers trying to file 2024 SMSF returns are receiving an error. Our team is investigating this with urgency.

Status Last Reviewed: 6.48am UTC
Posted Jun 16, 2025 - 06:50 UTC
This incident affected: Australia - Regional Products (Tax Reporting - BAS, TPAR).