Customers are unable to access some areas of Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue preventing access to certain areas of Xero.
If you continue to experience any further issues, please clear your cookies and cache.
Posted Jul 12, 2016 - 10:02 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Jul 12, 2016 - 09:49 UTC

Update

Our Product Team are doing everything they can to get you back online with Xero. Thanks for your patience.
Posted Jul 12, 2016 - 09:20 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Jul 12, 2016 - 09:09 UTC

Investigating

We’re currently aware of an issue preventing access to certain areas of Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jul 12, 2016 - 08:59 UTC