Some users are experiencing Error 500's in Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was causing a small number of users to get error 500 when accessing Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted Nov 14, 2018 - 23:18 UTC

Update

We’re currently aware of an issue where some users are getting error 500 when accessing Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Nov 14, 2018 - 23:05 UTC

Investigating

We are currently investigating this issue.

Posted Nov 14, 2018 - 23:01 UTC

This incident affected: Xero Platform and Settings.