Our team has resolved the issue impacting some customers trying to access particular pages in Xero. We apologise for any inconvenience this has caused.
A product release caused these errors to become present for our customers, and we rolled this release back to resolve the issue.
We learn from every incident and put measures in place to prevent issues from happening again
Posted Sep 16, 2025 - 01:28 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results. We encourage customers to refresh their page in Xero.
Status Last Reviewed: 12:57am UTC
Posted Sep 16, 2025 - 00:57 UTC
Investigating
We are aware some customers trying to log in and access Xero are experiencing errors. Our team is investigating this with urgency.
Status Last Reviewed: 12:44 am UTC
Posted Sep 16, 2025 - 00:24 UTC
This incident affected: Xero Platform and Settings.