Global: Xero - customers may be experiencing slowness when navigating Xero

Incident Report for Xero

Resolved

Our team has resolved the issue impacting some customers experiencing slowness in Xero. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and worked to restore service.

Posted Jun 12, 2025 - 03:14 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 2:43am UTC

Posted Jun 12, 2025 - 02:44 UTC

Identified

We have identified what is impacting some customers experiencing slowness in Xero.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 2:30am UTC

Posted Jun 12, 2025 - 02:31 UTC

This incident affected: Xero Platform and Settings and Core Xero Products (Invoicing, Bills & Quotes).