Issues accessing Xero Payroll (all regions)

Incident Report for Xero

Resolved

Our Product Team have identified the cause, and have now resolved this issue that was preventing a small number of users to access Xero Payroll.

Please let us know if you have any further issues, and we’ll investigate further.

Posted Aug 07, 2016 - 21:52 UTC

Update

Just to letting you know that we’re still working on this - more updates to come as soon as we have more information.

Posted Aug 07, 2016 - 21:38 UTC

Investigating

We’re currently aware of an issue preventing access to Xero Payroll for a small number of users. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Aug 07, 2016 - 21:27 UTC