Users getting an error when accessing MTD VAT Returns

Incident Report for Xero

Resolved

This incident has been resolved.

Posted Aug 04, 2021 - 09:44 UTC

Update

HMRC are continuing to fix the issue and working to return service as soon as possible.

For further updates, please see HMRC's status page.

https://www.gov.uk/government/publications/making-tax-digital-for-vat-service-availability-and-issues/making-tax-digital-for-vat-service-availability-and-issues

Posted Aug 03, 2021 - 15:11 UTC

Identified

We're currently aware of an issue where some customers accessing the MTD VAT Return encounter an error. HMRC are currently aware of the issue and working to return service as soon as possible.

For further updates, please see HMRC's status page.

https://www.gov.uk/government/publications/making-tax-digital-for-vat-service-availability-and-issues/making-tax-digital-for-vat-service-availability-and-issues

Posted Aug 03, 2021 - 14:19 UTC

Investigating

We are currently investigating this issue.

Posted Aug 03, 2021 - 13:38 UTC

This incident affected: Xero Platform and Settings.