Some users experiencing performance issues in Xero
Incident Report for Xero
Our team has resolved this issue which was caused by a system configuration issue that meant some users experienced performance issues across Xero. Our technical team implemented a reconfiguration for this system which resolved the impact on customers.

We apologise for any inconvenience this has caused.
Posted Sep 01, 2022 - 20:58 UTC
A fix has been implemented and we are monitoring the results.
Posted Sep 01, 2022 - 20:29 UTC
The issue has been identified and a fix is being implemented.
Posted Sep 01, 2022 - 19:05 UTC
We’re currently aware of an issue where some users are experiencing performance issues in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Status Last Reviewed: 7:05pm UTC
Posted Sep 01, 2022 - 18:29 UTC
This incident affected: Xero Platform and Settings.