UK: Errors accessing MTD VAT and MTD ITSA

Incident Report for Xero

Resolved

Customers are able to access MTD, VAT and MTD ITSA again. Our internal systems needed to be restarted and we have resolved this.

We apologise for any inconvenience this has caused.

Posted Mar 15, 2023 - 14:56 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 13:24 UTC

Posted Mar 15, 2023 - 14:24 UTC

Investigating

We are aware that some customers trying to access MTD VAT and MTD ITSA are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 13:45 UTC

Posted Mar 15, 2023 - 12:07 UTC

This incident affected: United Kingdom - Regional Products (Tax Reporting - UK VAT & MTD).