Some users are unable to log in to Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing some of our users from logging into Xero.

If you're still having any problems, please clear your web browser's cookies and cache.

If this doesn't let you log back into Xero, please let us know and we’ll investigate further.
Posted Jun 05, 2019 - 21:46 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Jun 05, 2019 - 21:35 UTC

Update

We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jun 05, 2019 - 21:24 UTC

Investigating

We are currently investigating this issue.
Posted Jun 05, 2019 - 21:21 UTC
This incident affected: Xero Platform and Settings and Xero Partner Products & Tools (Workpapers, Xero Partner Hub, Xero Tax (AU)).