Navigation Menu not displaying for some users

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing a small number of users seeing the navigation bar.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted Aug 07, 2018 - 02:02 UTC

Update

Our Product Team are doing everything they can to restore functionality. Thanks for your patience.

Posted Aug 07, 2018 - 01:50 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Aug 07, 2018 - 01:38 UTC

Update

We’re currently aware of an issue preventing the navigation bar from displaying for some users. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Aug 07, 2018 - 01:28 UTC

Investigating

We are currently investigating this issue.

Posted Aug 07, 2018 - 01:24 UTC

This incident affected: Xero Platform and Settings.