Bank reconciliation - Customers unable to bulk reconcile

Incident Report for Xero

Resolved

Our team has resolved the issue with customers trying to bulk reconcile in bank reconciliation. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.

Posted Jul 28, 2023 - 01:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 28, 2023 - 01:26 UTC

Investigating

We are aware some customers trying to bulk reconcile in bank reconciliation are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 12:36 am UTC

Posted Jul 28, 2023 - 00:36 UTC

This incident affected: Core Xero Products (Bank Reconciliation).