Australia: Tax- customers cannot print tax returns
Incident Report for Xero
Resolved
Our team has resolved the issue impacting Australian customers trying to print tax returns in Xero Practice Manager and Tax. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.
Posted May 09, 2024 - 04:17 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 4:00am UTC
Posted May 09, 2024 - 04:01 UTC
Investigating
We are aware Australian customers trying to print tax returns in Xero Practice Manager and Tax are experiencing an error. Our team is investigating this with urgency.

Status Last Reviewed: 3:48am UTC
Posted May 09, 2024 - 02:32 UTC
This incident affected: Xero Partner Products & Tools (Xero Tax (AU)).