Global: Hubdoc - 'Delete' button not working

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers ability to use the 'Delete' button in the Hubdoc web application. This was caused by a recent change in Hubdoc, and has been reverted to resolve the issue. We apologise for any inconvenience this has caused.
Posted Aug 23, 2023 - 02:41 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 2:27am UTC
Posted Aug 23, 2023 - 02:27 UTC

Investigating

We are aware customers trying to click on the 'Delete' button in Hubdoc web are currently experiencing issues. Our team is investigating this with urgency. In the meantime, the Hubdoc mobile application is unaffected.

Status Last Reviewed: 1:49am UTC
Posted Aug 23, 2023 - 01:20 UTC
This incident affected: Hubdoc.