Hubdoc unable to be connected with Xero

Incident Report for Xero

Resolved

Our team has resolved the issue customers experienced when they tried to connect Xero with Hubdoc. We apologise for any inconvenience this has caused.

We became aware that customers were unable to connect Hubdoc to Xero via the Xero app. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Jul 26, 2022 - 04:54 UTC

Investigating

We are aware customers are unable to connect Hubdoc to Xero. Our team is investigating this with urgency.

Status Last Reviewed: 4.48am UTC
Posted Jul 26, 2022 - 04:49 UTC
This incident affected: Hubdoc.