NZ: Xero Tax - Some customers are unable to view filed returns

Incident Report for Xero

Resolved

Our team has resolved the issue some customers experienced viewing their tax returns in Xero Tax. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.

Posted Jul 21, 2023 - 05:06 UTC

Investigating

We are aware New Zealand customers trying to view their tax returns in Xero Tax are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 4:12am UTC

Posted Jul 21, 2023 - 04:12 UTC

This incident affected: Xero Partner Products & Tools (Xero Tax (NZ)).