We have released the fix for the Safari login issue this morning. All issues are now resolved and all of our customers should be experiencing full performance from all parts of the Xero application. We thank you for your patience while we worked to resolve these issues, and apologise for any inconvenience it has caused to your or your customers.
Posted Aug 22, 2016 - 20:33 UTC
Update
We have now resolved the remaining issues from our scheduled maintenance work and most users should be experiencing full performance. Unfortunately we are unable to release the fix for the Safari issue today, so that will be released tomorrow. We apologise for the inconvenience this is causing.
Posted Aug 22, 2016 - 05:20 UTC
Identified
The Product team have resolved the majority of the known issues affecting the core Xero application. They are still working on getting a resolution in place for Safari users to log in, but hope this will be resolved within the hour. We are working on the few outstanding issues as the highest priority. Please continue to check back here for regular updates.
Posted Aug 21, 2016 - 23:45 UTC
Update
We've identified an issue which is affecting some users who are currently unable to log in to Xero with Safari.
We expect this to be resolved in the next two hours, in the meantime clearing your cache or using an alternative browser such as Firefox may help. Apologies for the inconvenience this is causing.
Please check back here for further updates.
Posted Aug 21, 2016 - 21:23 UTC
Investigating
We are currently aware of a few issues, affecting a small number of our users since our recent maintenance outage. Our Product Team are investigating these issues with the highest priority and hope to have these resolved shortly.
Apologies for any inconvenience caused by this issue.