Global: Workpapers - customers unable to access
Incident Report for Xero
Our team has resolved the issue preventing customers trying to access Workpapers. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Aug 29, 2023 - 06:47 UTC
We have identified what is preventing customers from accessing Workpapers.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 6:00am UTC
Posted Aug 29, 2023 - 00:54 UTC
We are aware customers trying to access Workpapers are currently experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 12:06am UTC
Posted Aug 29, 2023 - 00:07 UTC
This incident affected: Xero Partner Products & Tools (Workpapers).