Xero Projects users are currently unable to see the changes they made to their Projects

Incident Report for Xero

Resolved

This incident has been resolved.

Posted Oct 05, 2021 - 03:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 05, 2021 - 03:21 UTC

Identified

Our Product Team have identified the cause, and are working to restore your ability to Xero Projects as soon as possible.

Posted Oct 05, 2021 - 01:18 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Oct 05, 2021 - 00:41 UTC

Investigating

We’re currently aware of an issue preventing users from saving changes in Xero Projects.

Changes users make in Projects will not show when the user refreshes the page.

Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Oct 05, 2021 - 00:10 UTC

This incident affected: Xero Platform and Settings.