AU Payroll - Customers experiencing issue accessing Employment and Taxes tab

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers trying to access the Employment and Taxes tabs within AU Payroll. This was caused by a recent release that was rolled back which resolved impact to customers.

We apologise for any inconvenience this has caused.
Posted Jul 20, 2023 - 03:58 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 3.39am UTC
Posted Jul 20, 2023 - 03:39 UTC

Investigating

We are aware customers are experiencing issues accessing the Employment and Taxes tab within AU Payroll. Our team have identified the cause of this issue and are in the process of releasing a fix.

Status Last Reviewed: 3.00am UTC
Posted Jul 20, 2023 - 03:00 UTC
This incident affected: Australia - Regional Products (AU Payroll).