Our Product Team have resolved the issue that was preventing users from searching for Contacts when entering transactions in Xero.
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Posted Jun 14, 2017 - 03:13 UTC
Identified
Our Product Team have identified the cause, and are working to resolve it for the affected users as soon as possible.
Posted Jun 14, 2017 - 02:48 UTC
Update
Thank you for your continued support while we work on fixing this for you. We'll keep you updated here.
Posted Jun 14, 2017 - 02:16 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Jun 14, 2017 - 02:06 UTC
Update
Our Product Team are doing everything they can to resolve this issue. Thanks for your patience.
Posted Jun 14, 2017 - 01:56 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Jun 14, 2017 - 01:46 UTC
Investigating
We’re currently aware of an issue preventing users from searching for Contacts when entering transactions in Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.