Some users are unable to login to Xero
Incident Report for Xero
Resolved
Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Posted Jan 03, 2019 - 03:11 UTC
Update
We're currently working to get the affected users back up and running. Thanks for your continued patience.
Posted Jan 03, 2019 - 03:08 UTC
Identified
Our Product Team have identified the cause, and are working to restore your ability to access Xero as soon as possible.
Posted Jan 03, 2019 - 02:52 UTC
Update
We’re currently aware of an issue preventing some users from accessing Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jan 03, 2019 - 02:38 UTC
Investigating
We are currently investigating this issue.
Posted Jan 03, 2019 - 02:36 UTC
This incident affected: Xero Platform and Settings.