XPM currently unavailable

Incident Report for Xero

Resolved

Customers can access XPM again. The product outage was caused by our systems experiencing an issue with tax returns. We have implemented a fix and apologise for any inconvenience.
Posted Oct 13, 2022 - 02:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2022 - 02:19 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 13, 2022 - 02:15 UTC

Investigating

We are aware customers trying to access XPM are currently unable to do so. Our team is investigating this with urgency.

Status Last Reviewed: 2:18am UTC
Posted Oct 13, 2022 - 02:08 UTC
This incident affected: Xero Partner Products & Tools (Xero Partner Hub).