Users cannot post Pay Runs in Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from posting Pay Runs in Payroll.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Sep 30, 2018 - 21:47 UTC

Update

Our Product Team are doing everything they can to let you post Pay Runs in Payroll. Thanks for your patience.

Posted Sep 30, 2018 - 21:24 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Sep 30, 2018 - 21:08 UTC

Update

We’re currently aware of an issue preventing users from posting Pay Runs in Payroll. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Sep 30, 2018 - 20:56 UTC

Investigating

We are currently investigating this issue.

Posted Sep 30, 2018 - 20:54 UTC

This incident affected: Xero Platform and Settings.