Our Product Team have resolved the issue that was preventing Australian Tax, Payroll and BAS users from lodging their returns to the Australian Tax Office (ATO).
You will need to resubmit any affected lodgements to the ATO.
Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Mar 11, 2019 - 03:25 UTC
Update
We’re currently aware of an issue preventing Australian Tax, Payroll and BAS users from lodging their returns to the Australian Tax Office (ATO). Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any further details.
Posted Mar 11, 2019 - 03:07 UTC
Investigating
We're seeing a high failure rate on lodgements to the Australian Tax Office (ATO). Initial investigations indicate an issue with an external provider. We are currently investigating this issue.
Posted Mar 11, 2019 - 01:49 UTC
This incident affected: Xero Platform and Settings and Xero Partner Products & Tools (Xero Tax (AU)).