Our team has resolved the issue impacting customers trying to manually import bank statements. We apologise for any inconvenience this has caused.
A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Feb 28, 2023 - 00:16 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 12:09am UTC
Posted Feb 28, 2023 - 00:11 UTC
Identified
We have identified what is impacting customers trying to manually upload bank statements in Xero.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 11:47pm UTC
Posted Feb 27, 2023 - 23:47 UTC
Investigating
We are aware customers trying to manually upload statements in Xero are currently receiving a "We can't show this page right now" error message. Our team is investigating this with urgency.
Status Last Reviewed: 11:27pm UTC
Posted Feb 27, 2023 - 23:27 UTC
This incident affected: Xero Platform and Settings.