Global: Xero HQ and Practice Manager - some customers may be experiencing slowness in practice tools

Incident Report for Xero

Resolved

Our team has resolved the issue impacting some customers trying to navigate in Xero HQ or XPM. We apologise for any inconvenience this has caused.

A product update caused an issue with Xero HQ and XPM, which has since been resolved.

Posted Apr 22, 2025 - 07:01 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 7:48am UTC

Posted Apr 22, 2025 - 06:10 UTC

This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM), Xero HQ).