NZ: Xero Tax - Customers may be experiencing errors lodging AIM tax returns

Incident Report for Xero

Resolved

IRD have identified the issue impacting customers trying to lodge AIM returns in Xero Tax, and are investigating a fix with urgency.

Impacted customers are being updated through in-app notifications. We apologise for the inconvenience.
Posted Jul 01, 2024 - 04:33 UTC

Identified

The IRD have identified what is impacting NZ customers trying to lodge AIM returns in Xero Tax.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 3:55am UTC
Posted Jul 01, 2024 - 03:55 UTC

Update

We are continuing to investigate this issue.
Posted Jul 01, 2024 - 03:35 UTC

Investigating

We are aware NZ customers trying to lodge AIM tax returns in Xero Tax are experiencing errors. Our team is investigating this with the IRD with urgency. We apologise for the inconvenience.

Status Last Reviewed: 1:32am UTC.
Posted Jul 01, 2024 - 00:20 UTC
This incident affected: Xero Partner Products & Tools (Xero Tax (NZ)).