Our Product Team have resolved the issue that was preventing users from logging into Xero.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Posted Dec 23, 2016 - 22:36 UTC
Update
We're currently working to get everyone back up and running. We certainly understand your frustration, but we thank you for your continued patience.
Posted Dec 23, 2016 - 22:10 UTC
Update
We apologise for any inconvenience this downgraded performance may be causing you. We can assure you that resolving this issue is our top priority and we are working on it accordingly.
Posted Dec 23, 2016 - 21:43 UTC
Update
This is still being looked into urgently. We'll continue updating you with more information as it comes in.
Posted Dec 23, 2016 - 21:18 UTC
Update
We're still working urgently to resolve this and we'll let you know as soon as we have any further updates.
Posted Dec 23, 2016 - 21:06 UTC
Identified
The team are still working urgently to resolve this. As soon as we have any further updates we'll let you know. Thank you for your continued patience. We apologise for the inconvenience this is causing.
Posted Dec 23, 2016 - 20:40 UTC
Update
Our Product Team are still working to resolve the issue with degraded performance in Xero. We'll let you know as soon as we have any further updates.
Posted Dec 23, 2016 - 20:16 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Dec 23, 2016 - 19:54 UTC
Update
Our Product Team are doing everything they can to resolve the issue with degraded performance in Xero. Thanks for your patience.
Posted Dec 23, 2016 - 19:35 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Dec 23, 2016 - 19:13 UTC
Investigating
We’re currently aware of an issue with degraded performance in Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.