Our Product Team have resolved the issue that was preventing users from accessing our Partner Tools - WorkFlowMax, Xero Practice Manager, Workpapers and Xero Tax.
Please let us know if you still have any issues with this, and we’ll investigate further.
Posted 3 months ago. May 28, 2019 - 17:39 NZST
Update
We're currently working to get our Partner Tools - WorkFlowMax, Xero Practice Manager, Workpapers and Xero Tax, back up for everyone. Thanks for your continued patience.
Posted 3 months ago. May 28, 2019 - 17:28 NZST
Identified
Our Product Team have identified the cause, and are working to restore your ability to access our Partner Tools - WorkFlowMax, Xero Practice Manager, Workpapers and Xero Tax, as soon as possible.
Posted 3 months ago. May 28, 2019 - 16:56 NZST
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted 3 months ago. May 28, 2019 - 16:32 NZST
Update
Our Product Team are doing everything they can to resolve this issue. Thanks for your patience.
Posted 3 months ago. May 28, 2019 - 16:03 NZST
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted 3 months ago. May 28, 2019 - 15:45 NZST
Update
Some users are receiving errors when accessing our Partner Tools - WorkFlowMax, Xero Practice Manager, Workpapers and Xero Tax.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted 3 months ago. May 28, 2019 - 15:28 NZST
Investigating
We are currently investigating this issue.
Posted 3 months ago. May 28, 2019 - 15:24 NZST
This incident affected: Partner Tools & WorkflowMax (Practice Manager and WorkflowMax, Workpapers, Xero Tax (Australia)).