Our Product Team have resolved the issue that was preventing users from accessing our Partner Tools - WorkFlowMax, Xero Practice Manager, Workpapers and Xero Tax.
Please let us know if you still have any issues with this, and we’ll investigate further.
Posted May 28, 2019 - 05:39 UTC
Update
We're currently working to get our Partner Tools - WorkFlowMax, Xero Practice Manager, Workpapers and Xero Tax, back up for everyone. Thanks for your continued patience.
Posted May 28, 2019 - 05:28 UTC
Identified
Our Product Team have identified the cause, and are working to restore your ability to access our Partner Tools - WorkFlowMax, Xero Practice Manager, Workpapers and Xero Tax, as soon as possible.
Posted May 28, 2019 - 04:56 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted May 28, 2019 - 04:32 UTC
Update
Our Product Team are doing everything they can to resolve this issue. Thanks for your patience.
Posted May 28, 2019 - 04:03 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted May 28, 2019 - 03:45 UTC
Update
Some users are receiving errors when accessing our Partner Tools - WorkFlowMax, Xero Practice Manager, Workpapers and Xero Tax.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted May 28, 2019 - 03:28 UTC
Investigating
We are currently investigating this issue.
Posted May 28, 2019 - 03:24 UTC
This incident affected: Partner Tools & WorkflowMax (Practice Manager and WorkflowMax, Workpapers, Xero Tax (Australia)).