Our team has resolved the issue impacting causing some customers to experience errors when signing up to Xero or make profile changes. This was caused by a system error and the team implemented a fix to resolve the issue. We apologise for any inconvenience caused.
Posted May 29, 2025 - 12:03 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 11:49
Posted May 29, 2025 - 11:49 UTC
Investigating
We are aware that some customers trying to sign up to Xero or make profile changes are experiencing errors. Our team is investigating this with urgency.
Status Last Reviewed: 11:40 UTC
Posted May 29, 2025 - 10:56 UTC
This incident affected: Xero Platform and Settings.