Some users are unable to login to Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted Sep 06, 2018 - 16:12 UTC

Update

We’re closer to getting the affected users back on Xero, sorry for the disruption this is causing you.

Posted Sep 06, 2018 - 16:05 UTC

Identified

We're currently working to get the affected users back up and running. Thanks for your continued patience.

Posted Sep 06, 2018 - 15:55 UTC

Investigating

We are currently investigating this issue.

Posted Sep 06, 2018 - 15:46 UTC

This incident affected: Xero Platform and Settings.