Some users are experiencing slowness and errors in Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was causing some users to experience slowness and errors in Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Sep 12, 2018 - 03:58 UTC

Update

We're currently working to get affected users back up and running.
Thanks for your continued patience.

Posted Sep 12, 2018 - 03:43 UTC

Identified

Our Product Team have identified the cause, and are working to restore your ability to use Xero as soon as possible.

Posted Sep 12, 2018 - 03:26 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Sep 12, 2018 - 03:09 UTC

Investigating

We’re currently aware of an issue where some users are experiencing slowness and errors in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Sep 12, 2018 - 02:55 UTC

This incident affected: Xero Platform and Settings.