Some users currently unable to access Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted Aug 15, 2018 - 16:12 UTC

Identified

We're currently working to get the affected users back up and running. Thanks for your continued patience.

Posted Aug 15, 2018 - 16:03 UTC

Update

We’re still working on this - we’ll update you as soon as we have more information.

Posted Aug 15, 2018 - 15:51 UTC

Investigating

We are currently investigating this issue.

Posted Aug 15, 2018 - 15:41 UTC

This incident affected: Xero Platform and Settings.