Some customers are unable to use Pay with AirWallex and Pay with Wise
Incident Report for Xero
Customers are able to use Pay with Airwallex and Pay with Wise. We have resolved the problem which was related to network stability issues and required the system to be reconfigured so it remained stable during high traffic periods.

We apologise for any inconvenience this has caused.
Posted Nov 10, 2022 - 02:31 UTC
A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2022 - 02:18 UTC
The issue has been identified and a fix is being implemented.
Posted Nov 10, 2022 - 01:47 UTC
We have identified an issue which is intermittently affecting customers using Pay with AirWallex and Pay with Wise.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 2:18am UTC
Posted Nov 09, 2022 - 22:18 UTC
This incident affected: Core Xero Products (Invoicing, Bills & Quotes).