Global: Xero - Customers are experiencing issues accessing Xero

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers trying to access Xero. We apologise for any inconvenience this has caused.
Posted Apr 29, 2026 - 05:42 UTC

Investigating

We are aware customers trying to access Xero are experiencing errors. Our team is investigating this with urgency.
Posted Apr 29, 2026 - 05:32 UTC
This incident affected: Xero Platform and Settings, Xero Central, Hubdoc, Xero Partner Products & Tools (Workpapers, Xero Practice Manager (XPM), Xero HQ, Xero Tax (AU), Xero Tax (NZ), Xero Tax (UK)), Core Xero Products (Expenses, Invoicing, Bills & Quotes, Bank Reconciliation, Reporting, Products and services, Projects, Fixed Assets, Contacts, Files, Analytics powered by Syft), United States - Regional Products (Tax Reporting - Sales Tax & 1099, Inventory Plus), Asia - Regional Products (Tax Reporting - Singapore GST), Australia - Regional Products (Tax Reporting - BAS, TPAR, AU Payroll), Canada - Regional Products (Tax Reporting - Canadian GST & HST), New Zealand - Regional Products (Tax Reporting - NZ GST, NZ Payroll), South Africa - Regional Products (Tax Reporting - SA VAT), United Kingdom - Regional Products (Tax Reporting - UK VAT & MTD, UK Payroll), and Xero Mobile Apps (Xero Accounting Mobile App, Xero Projects App, Xero Me, Xero Verify).